外媒报导指出，微软手环（Microsoft Brand）连接APP Health dashboard将于5月31日停止服务，同时该应用将从Google Play、App Store与Microsoft Sotre等三个应用商店中下架。
但是微软后续服务可以说好得没话说。只要满足手环仍在保修期内，或者在2018年12月1日至2019年3月1日期间佩戴微软手环并完成了健康数据同步，就可以获得微软官方提供的退款。
微软一代手环退款数目为79.99美元，微软二代手环退款数目为175美元。作为参照，发布于2014年微软一代手环售价为199美元，发布于2015年的微软二代手环当时售价为249美元。从这个角度来看，微软可以说是相当良心了。
即便用户想保留设备继续使用也没有问题，只不过无法使用需要Health dashboard应用才能提供的服务了；另外需要注意的是不要重置，否则无法激活使用。像日常的健康数据、活动数据、睡眠数据等信息仍然可以正常记录和跟踪。
可以说微软提供了一个很好的智能设备后续服务范本。作为比较，我们要提的可能是一个并不算太好的服务样本。在2月份的时候，有数码博主表示“三年前在锤子官网买了个体脂秤，当时觉得颜值还不错，现在硬件到是没坏，软件挂了，关键是这货没有APP就没法启动，太2了”。是的，与微软一样，是软件挂了，硬件没挂。不过与微软不一样的地方在于，微软没有软件后硬件仍可正常使用，这款设备却无法正常使用了。
为了避免被锤粉黑，需要进行说明的是这是一款第三方的设备，全称是MO体脂智能分析仪。目前其官方网站已无法进行访问，但在微博上则保持着其屡获奖项的“记录”，甚至部分媒体也曾为其站台背书，就连当事人也表示“除了非得用手机外，其实挺好用的”。
但是到了如今一地鸡毛的局面显然并不是大家愿意看到的。有意思的是，即便是现在，这款应用仍旧停留在苹果应用商店里，而且并未下架，或许他们早就忘记了还存在一款有着不少用户的软件产品了。
如果我们往更深一步来说，出现今天的局面，这个产品设计其实是有问题的。我们并不知道产品经理是出于什么目的硬性要求“不登录验证就不给使用”。造成一旦出现软件崩溃（在最终停止服务前部分网友已经遭遇过），这台硬件设备就出现宛如电子垃圾一般无用的状态。甚至，当别人手中普通的电子秤还可以显示体重，它虽然是好的却什么都做不了。
作为对比对象的微软，即便停止服务，最基础的功能仍旧在设备上得以使用。或许这就是差距。或许这也要求消费者关注大厂的品牌，毕竟它们不会一时半会跑路，最终留下一堆烂摊子等待整理。但事实上，如果在最初硬件设计时考虑到硬件本身必备的功能，或许也不会是今天这种死后还被鞭尸的局面。显然，这并非是一家厂商独有的问题。
当前，基本上任何一款智能设备都会要求进行APP连接操作。但这种必要性在某种程度上欠缺说服力。在隐私数据越来越被重视的当下，人们是有担忧的。本可以做到离线本地检测，却非得让用户无网络不可登录，难免让人怀疑它在以抓取用户的数据为导向。而本质功能得不到保障的同时，又进行如此操作，被鞭尸也在所难免。问题是，这样的事情，可能还会继续发生。
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