华为致信全球客户:绝大部分产品极端情况下继续服务

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5月18日,华为发布致全球客户的一封信,保证可以确保华为的绝大部分产品在极端情况下继续服务客户,请客户放心。

华为在信中表示,美国商务部产业与安全局(BIS)将华为列入实体清单后,所有受BIS《美国出口管制条例》管辖的物品,向华为出口、在出口或进行境内转让,都必须获得许可,华为反对这一决定。

华为称,已经建立了一整套严密有效的业务连续性管理体系,可以确保华为绝大部分产品在极端情况下继续服务客户。

华为强调,过去30年与全球170多个国家的客户建立了良好的合作关系,也有幸得到了信赖与支持,在此特殊时刻希望能与全球客户一起共渡难关。

去年底孟晚舟被加拿大方面扣留时,华为曾致信全球供应商,表示不会因为美国政府的无理而改变与全球供应链伙伴的合作关系,过去30年华为坚持价值采购、阳光采购的原则,与全球范围13000多家企业通过互利、互信、互助的广泛合作,共同打造健康的ICT产业链。

《华为致全球客户的一封信》全文如下——

相信您已经注意到,美国商务部BIS(产业与安全局)刚刚宣布把华为列入“实体清单”。所有受BIS《美国出口惯例条例》(EAR)管辖的物品,向华为出口、再出口或进行境内转让都必须获得许可。

华为反对美国商务部工业与安全局(BIS)的决定。华为向全球客户发送这封信,是要知会大家,华为已经建立了一整套严密有效的业务连续性管理体系,可以确保华为绝大部分产品在极端情况下继续服务客户。华为将立即就此事需求救济和解决方案,采取一切积极措施,降低此事件的影响。细节情况,请联系当地华为团队。

过去三十年,他们与全球170多个国家的客户建立了良好的合作关系,也有幸得到了大家的信赖与支持,在此特殊时刻,华为也希望能与全球客户一起共渡难关。

再次感谢您一直以来的支持!

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